Hosting UK experienced a minor incident on February 4, 2021, lasting 3h 50m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Feb 04, 2021, 06:13 PM UTC
Engineers are working to resolve a fault with MYSQL01. Further updates will be posted here.
- identified Feb 04, 2021, 08:27 PM UTC
Service is now running, but access is intermittent. Engineers are continuing to work on the issue, including restoring to new hardware in parallel.
- resolved Feb 04, 2021, 10:03 PM UTC
Services have been returned to operation. We apologise for any difficulties caused by this outage.