Hosting UK experienced a minor incident on February 15, 2021, lasting 10h 43m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Feb 15, 2021, 08:09 PM UTC
Please be aware that we are currently undertaking maintenance work of our Virtualization platform and one of our MySQL servers (MySQL01.myhostcp.com) We expect this work to take 2 hours. Thank you for your patience.
- monitoring Feb 15, 2021, 09:32 PM UTC
[21:30] Engineers are still working on the virtualization platform at this time. However the MySQL maintenance has been completed. Further updates to follow.
- monitoring Feb 15, 2021, 10:54 PM UTC
[22:55] Progress has been made, however the maintenance is still on-going. Thank you for your patience.
- monitoring Feb 16, 2021, 12:49 AM UTC
[00:45] We're now starting to power on VM's. This will take some time, so don't panic if you see some of your systems turn on while others are still down.
- monitoring Feb 16, 2021, 02:33 AM UTC
[02:30] Engineers are still working to bring the remaining servers online.
- investigating Feb 16, 2021, 03:54 AM UTC
Engineers are still working to bring the remaining VMS online.
- resolved Feb 16, 2021, 06:52 AM UTC
All VMs have now been brought online. Please accept our apologies for the unforeseen extension to the maintenance window.