Hosting UK experienced a minor incident on March 3, 2021, lasting 1h 3m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Mar 03, 2021, 10:30 AM UTC
We're currently investigating an issue on the server plesk77.hostinguk.net which hosts the Wordpress Pro packages. Sites are currently being affected showing issues connecting to DB's and slow load times.
- monitoring Mar 03, 2021, 10:59 AM UTC
The server is currently stable. However we're still monitoring the issue.
- identified Mar 03, 2021, 11:11 AM UTC
We are applying some changes to the server we believe will help make this more stable. A reboot will be required to apply these, so we will be performing a quick reboot in the next few moments. We apologize for the inconvenience.
- identified Mar 03, 2021, 11:13 AM UTC
The server is now being rebooted
- monitoring Mar 03, 2021, 11:19 AM UTC
The server is back up and services are running. We are currently checking over the server.
- resolved Mar 03, 2021, 11:33 AM UTC
We believe the issue has now been resolved. For any further issues, please raise a ticket with our support team.