Hosting UK incident

Intermittent issues on Mysql01.myhostcp.com

Minor Resolved View vendor source →

Hosting UK experienced a minor incident on March 5, 2021, lasting 50m. The incident has been resolved; the full update timeline is below.

Started
Mar 05, 2021, 09:40 AM UTC
Resolved
Mar 05, 2021, 10:30 AM UTC
Duration
50m
Detected by Pingoru
Mar 05, 2021, 09:40 AM UTC

Update timeline

  1. investigating Mar 05, 2021, 09:40 AM UTC

    We're currently investigating an intermittent issue with the MySQL service on the server mysq01.myhostcp.com. This will affect access to databases which will result in site errors. More updates will be posted as this is progressed.

  2. identified Mar 05, 2021, 10:04 AM UTC

    We believe we have found the issue. Services are currently offline while we perform checks.

  3. resolved Mar 05, 2021, 10:30 AM UTC

    The issue has been resolved. Services are back up and databases should be accessible again. If you continue to have any issues, please raise this with support.