Hosting UK experienced a minor incident on May 5, 2021, lasting 4h 34m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating May 05, 2021, 01:00 PM UTC
We are currently investigating an issue with the MySQL service on the cPanel server Tractus.terrassl.net. We will provide updates as they occur.
- investigating May 05, 2021, 03:42 PM UTC
We're still working on this issue currently. We do not have an ETA for a fix yet. We appreciate your patience while we work on this problem.
- resolved May 05, 2021, 05:34 PM UTC
This issue is now fixed. We thank you for your patience with us on this one, we know it took quite a while to fix. If you're still seeing issues please raise a ticket with our support team and we will assist.