Hosting UK experienced a minor incident on May 20, 2021 affecting Shared Hosting Servers (HUK), lasting 2h 47m. The incident has been resolved; the full update timeline is below.
Affected components
Shared Hosting Servers (HUK)
Update timeline
- investigating May 20, 2021, 11:12 AM UTC
2021-05-20 11:11 - We've just identified a disk problem with the shared hosting server hercules.xssl.net, which our engineers are looking into
- identified May 20, 2021, 12:41 PM UTC
We've identified the cause of the problem and are continuing to fix in the background. Services should be operational while this work is carried out.
- resolved May 20, 2021, 01:59 PM UTC
This issue has now been fixed. Thank you for your patience.