Hosting UK experienced a minor incident on July 7, 2021, lasting 78d 4h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jul 07, 2021, 03:43 PM UTC
We're aware of an issues affecting some VPS's on cloud02.xssl.net This is currently being investigated by ourselves and the software vendor. We appreciate your patience with us while we work on this issue.
- identified Jul 07, 2021, 08:47 PM UTC
We're currently still working on the issue. We believe we know what is causing the problem, but this requires further work to fix. We appreciate your patience with us during this incident.
- monitoring Jul 07, 2021, 10:09 PM UTC
This issue should now be fixed, however we're still monitoring the situation in case further issues arise. If you're still seeing issues on your VPS please raise a support ticket and we'll be happy to help.