Hosting UK experienced a minor incident on September 1, 2021, lasting 9d 3h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Sep 01, 2021, 10:50 AM UTC
We are currently investigating an issue with the web service on the Shared plesk server plesk61.myhostcp.com. This is currently just affecting web services. Email services are still functional. We will provide further updates as the issue is progressed.
- identified Sep 01, 2021, 12:50 PM UTC
We are currently in the process of rebuilding nginx and http config files. Sites will start working once the config for the site is rebuilt. We will provide updates when we are finished.
- monitoring Sep 01, 2021, 01:21 PM UTC
We have now resolved the issue and rebuilt the web configs for all sites. If you still have any issues, please contact Support Thank you