Hosting UK incident

DC8 Emergency Switch reload

Minor Resolved View vendor source →

Hosting UK experienced a minor incident on November 19, 2021, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Nov 19, 2021, 05:57 PM UTC
Resolved
Nov 19, 2021, 06:31 PM UTC
Duration
34m
Detected by Pingoru
Nov 19, 2021, 05:57 PM UTC

Update timeline

  1. investigating Nov 19, 2021, 05:57 PM UTC

    Engineers are reloading a switch configuration to resolve a critical fault affecting some network traffic. Some customers may see a momentary drop in connectivity while traffic fails over to secondary services.

  2. resolved Nov 19, 2021, 06:31 PM UTC

    The switch has been reloaded. All services are operating normally.