Hosting UK experienced a minor incident on March 14, 2022 affecting Email Platform, lasting 8d 5h. The incident has been resolved; the full update timeline is below.
Affected components
Email Platform
Update timeline
- investigating Mar 14, 2022, 08:07 AM UTC
A UCEPROTECTL3 listing has been identified and is currently being investigated internally. Please note: This does not affect all customers. If you are facing any email issues please make sure to get in touch with our team so we can check that for you.
- monitoring Mar 14, 2022, 02:27 PM UTC
The IP range in question has now moved down a listing. This should improve any sending & receiving on the range. But it is possible you may still experience issues.
- resolved Mar 22, 2022, 01:47 PM UTC
This incident was resolved last week. If you are still experiencing issues please open up a new ticket with any issues you are facing.