Hosting UK incident

Access to Spam Filter Portal Temporarily Unavailable.

Minor Resolved View vendor source →

Hosting UK experienced a minor incident on May 16, 2022, lasting 7d 8h. The incident has been resolved; the full update timeline is below.

Started
May 16, 2022, 12:31 PM UTC
Resolved
May 23, 2022, 08:43 PM UTC
Duration
7d 8h
Detected by Pingoru
May 16, 2022, 12:31 PM UTC

Update timeline

  1. investigating May 16, 2022, 12:31 PM UTC

    Access to https://antispam1.spamfiltering.com/ is temporarily unavailable but all other services are working as normal. The issue has been identified and is currently being investigated. We apologise for any issues it may be causing.

  2. monitoring May 16, 2022, 10:24 PM UTC

    The panel is now accessible and we are monitoring the service. If you come across any issues please open up a Support Ticket with our Technical Team.

  3. identified May 18, 2022, 10:24 AM UTC

    The Spam Filter is still facing a long load time. This is due to a disk swap, which was completed Tuesday 18/05/2022. The disk is currently in a rebuild state, it is taking longer than we expected. We apologise again for the delay.

  4. investigating May 20, 2022, 09:50 AM UTC

    The panel is currently showing a "500 Error". The server's disk has been rebuilt successfully but the service is now inaccessible. We are in contact with the Spam Experts support team to look into all avenues and resolve the continuous issues.

  5. resolved May 23, 2022, 08:43 PM UTC

    The Spam Filter has been accessible since Friday 20/05/2022. If you are still experiencing any issues please get in touch with our team.