Hosting UK incident

Issue affecting scarlet.xssl.net shared server

Minor Resolved View vendor source →

Hosting UK experienced a minor incident on January 5, 2024 affecting Shared Hosting Servers (HUK), lasting 3h 36m. The incident has been resolved; the full update timeline is below.

Started
Jan 05, 2024, 11:11 PM UTC
Resolved
Jan 06, 2024, 02:47 AM UTC
Duration
3h 36m
Detected by Pingoru
Jan 05, 2024, 11:11 PM UTC

Affected components

Shared Hosting Servers (HUK)

Update timeline

  1. investigating Jan 05, 2024, 11:11 PM UTC

    We're investigating an outage affecting the scarlet.xssl.net server. Engineers are working to resolve the issue as soon as possible.

  2. investigating Jan 05, 2024, 11:40 PM UTC

    engineers are continuing to work on the issue

  3. identified Jan 06, 2024, 01:57 AM UTC

    Engineers have identified the fault and are continuing to work on bringing services back online.

  4. monitoring Jan 06, 2024, 02:31 AM UTC

    service has been restored, engineers are monitoring.