Hosting UK experienced a minor incident on June 12, 2025 affecting Cloud, lasting 19h 41m. The incident has been resolved; the full update timeline is below.
Affected components
Cloud
Update timeline
- investigating Jun 06, 2025, 04:08 PM UTC
We have engaged with the software vendors, however, we do not have an ETA for resolution at this time. Apologies for any inconvenience caused, to further note; SSH and direct server access remain unaffected.
- identified Jun 09, 2025, 09:34 AM UTC
We are still working with the software vendor to resolve this issue, the issue has been identified and we are awaiting further updates.
- resolved Jun 13, 2025, 11:41 AM UTC
We can confirm that the issue has now been resolved. We apologise for any inconvenience this has caused you.