Hosting UK experienced a minor incident on January 28, 2026, lasting 1h 56m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jan 28, 2026, 10:26 PM UTC
We are currently peforming critical updates to the mail4.hostinguk.net (also accessed via mail6.hostinguk.net) and mail2.hostinguk.net servers. Services including POP, IMAP, and SMTP will unavailable until this work is complete, with the maintenance window is expected to last several hours. We apologise for any difficulties caused by this maintenance causes.
- monitoring Jan 29, 2026, 12:06 AM UTC
Updates are complete on both servers and services have been brought back online. We are monitoring both servers closely.
- resolved Jan 29, 2026, 12:23 AM UTC
Updates are complete and our engineers are now hands-off. Should you encounter any issues please contact our support team via ticket from your client area https://billing.hostinguk.net