Hosting UK experienced a minor incident on January 29, 2026, lasting 7d 12h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jan 29, 2026, 09:00 AM UTC
We are aware of issues on our mail4.hostinguk.net server. This is currently being looked into and we will be back in touch as soon as we have any information for you on this. We apologise for any inconvenience caused here.
- identified Jan 29, 2026, 11:25 AM UTC
The system is running an index of all mailboxes. This is causing a backlog of email to be spooled waiting to be delievered. Unfortunately this process needs to finish before the email spool will clear. At this time we do not have an estimate of when this will be completed. We'll post further updates when this completes.
- monitoring Jan 29, 2026, 01:45 PM UTC
The mail issue on Mail4.hostinguk.net is now resolved, however, if you are still experiencing issues, please do open a support ticket and we will investigate this further.