Hosting UK experienced a minor incident on February 28, 2026 affecting Shared Hosting Servers (HUK), lasting 2h 58m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 28, 2026, 05:15 PM UTC
Plesk83 is currently experiencing issues and is currently down. Our senior engineers are currently investigating this.
- resolved Feb 28, 2026, 08:13 PM UTC
The issue has now been resolved, however there may be some performance/speed issues while the drive array rebuilds. Please raise a ticket through your billing portal if you continue to notice any issues with your hosting.
- monitoring Mar 01, 2026, 09:47 AM UTC
We are still seeing performance degradation with the server while the array rebuilds. Services may see errors during this period. Engineers are monitoring, and working to maintain service.
- identified Mar 01, 2026, 10:32 AM UTC
We have take the server offline to stabilise the system. Services will be inaccessible while this work is completed. we apologise for the continued issues.
- identified Mar 01, 2026, 11:32 AM UTC
We are allowing the array to rebuild offline to speed up the process. This is estimated to take a further 2 hours or so.
- monitoring Mar 01, 2026, 02:25 PM UTC
Services are now back online. We anticipate some further slow performance for a few hours more.