Hosted Network incident

NSW, ACT Unscheduled Incident - Network

Minor Resolved View vendor source →

Hosted Network experienced a minor incident on October 13, 2025, lasting 1h 31m. The incident has been resolved; the full update timeline is below.

Started
Oct 13, 2025, 11:31 AM UTC
Resolved
Oct 13, 2025, 01:02 PM UTC
Duration
1h 31m
Detected by Pingoru
Oct 13, 2025, 11:31 AM UTC

Update timeline

  1. resolved Feb 17, 2026, 12:44 AM UTC

    Engineers identified the cause of the issue to be related to non-standard BPDU packets received to our network nbn services, and have implemented mitigations to restore services and stability while further investigation into the root cause is completed with nbn