Hosted Network experienced a minor incident on September 14, 2026 affecting Connectivity (QLD) and VoIP (QLD) and 1 more component, lasting 50m. The incident has been resolved; the full update timeline is below.
Affected components
Connectivity (QLD)VoIP (QLD)Backup & DR as a Service (QLD)
Update timeline
- resolved Sep 14, 2026, 05:12 AM UTC
This issue was caused by a hardware driver issue on a single host in the cluster holding the affected VMs. This host has been isolated from the cluster and affected VMs restored to service. Our team will continue to work with vendor support to further investigate the root cause.