Hoopla Hosting had 4 outages in the last 2 years totaling 18h 30m of downtime — averaging 0.2 incidents per month.
There were 4 Hoopla Hosting outages since February 25, 2026 totaling 18h 30m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are currently investigating the outage.
This incident has been resolved.
We are currently investigating an affecting a licensing issue some of our cPanel servers. The issue appears to be with cPanels Manage2 licensing servers.
cPanel have publicly acknowledged an issue with their licensing servers. https://support.cpanel.net/hc/en-us/articles/41816676353943-cPanel-License-Update-Failures-July-8th-2026 Currently only four of our cPanel servers are affected. Your website will still load however there maybe issues accessing cPanel or WHM services.
cPanel have provided a fix on their end and we have updated the licensing on all affected services.
We have not seen any further licensing issues. Closing this incident off.
We are currently investigating network connectivity issues.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident is now resolved.
Engineers are currently investigating mail issues on CP12 - Excessive email forwarder traffic to Outlook.com & Hotmail.com email addresses have caused an IP block. Engineers are working with Microsoft to get the IP unblocked ASAP.
A fix has been implemented and engineers are continuing to monitor. Mail sending functionality has been restored for Outlook.com & Hotmail.com email addresses.
This incident is now resolved. Mail deliverability is now back to normal.