Hoopla Hosting experienced a minor incident on July 8, 2026 affecting Web Hosting and Reseller Web Hosting, lasting 58m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 08, 2026, 09:51 PM UTC
We are currently investigating an affecting a licensing issue some of our cPanel servers. The issue appears to be with cPanels Manage2 licensing servers.
- investigating Jul 08, 2026, 10:11 PM UTC
cPanel have publicly acknowledged an issue with their licensing servers. https://support.cpanel.net/hc/en-us/articles/41816676353943-cPanel-License-Update-Failures-July-8th-2026 Currently only four of our cPanel servers are affected. Your website will still load however there maybe issues accessing cPanel or WHM services.
- monitoring Jul 08, 2026, 10:37 PM UTC
cPanel have provided a fix on their end and we have updated the licensing on all affected services.
- resolved Jul 08, 2026, 10:50 PM UTC
We have not seen any further licensing issues. Closing this incident off.