Hookdeck incident

Delivery latency increase

Minor Resolved View vendor source →

Hookdeck experienced a minor incident on January 25, 2025 affecting Event Gateway (Event Delivery), lasting 48m. The incident has been resolved; the full update timeline is below.

Started
Jan 25, 2025, 08:03 PM UTC
Resolved
Jan 25, 2025, 08:51 PM UTC
Duration
48m
Detected by Pingoru
Jan 25, 2025, 08:03 PM UTC

Affected components

Event Gateway (Event Delivery)

Update timeline

  1. investigating Jan 25, 2025, 08:03 PM UTC

    On January 25, 2025, between 19:03-19:51 UTC, we experienced elevated delivery latency peaking at 45 seconds, with intermittent fluctuations throughout the incident window. The service has since returned to normal operation.

  2. resolved Jan 25, 2025, 08:51 PM UTC

    Service has been restored