Hookdeck experienced a major incident on June 12, 2025 affecting Event Gateway (Request Ingestion (HTTP)) and Event Gateway (Event Delivery) and 1 more component, lasting 4h 50m. The incident has been resolved; the full update timeline is below.
Affected components
Event Gateway (Request Ingestion (HTTP))Event Gateway (Event Delivery)Event Gateway (Admin API)Event Gateway (Retries)Event Gateway (Bulk & Automatic Retries, Bulk Cancellations, Pausing & Unpausing)Event Gateway (Issues)
Update timeline
- investigating Jun 12, 2025, 06:00 PM UTC
Services are currently degraded. We're investigating issues with service availabiity with our provider GCP.
- resolved Jun 12, 2025, 10:50 PM UTC
Service is back to normal.