Hookdeck incident

Isseu with bulk operations on free and starter plans

Minor Resolved View vendor source →

Hookdeck experienced a minor incident on October 31, 2025 affecting Event Gateway (Event Delivery), lasting 41m. The incident has been resolved; the full update timeline is below.

Started
Oct 31, 2025, 11:30 AM UTC
Resolved
Oct 31, 2025, 12:11 PM UTC
Duration
41m
Detected by Pingoru
Oct 31, 2025, 11:30 AM UTC

Affected components

Event Gateway (Event Delivery)

Update timeline

  1. investigating Oct 31, 2025, 11:30 AM UTC

    Bulk operations (cancel, retry) are currently unstable, and latency is higher than usual on free and starter plans

  2. resolved Oct 31, 2025, 12:11 PM UTC

    The delivery latency issue has been resolved, we're monitoring the fix