Hookdeck experienced a minor incident on June 16, 2026 affecting Event Gateway (Event Delivery), lasting 12m. The incident has been resolved; the full update timeline is below.
Affected components
Event Gateway (Event Delivery)
Update timeline
- investigating Jun 16, 2026, 02:09 PM UTC
We're seeing increased latency in event delivery and are investigating the root cause.
- resolved Jun 16, 2026, 02:21 PM UTC
From 2:09 pm UTC to 2:20 pm UTC, we experience increased delivery latency (p99 of ~5 minutes at its worst). A DB switchover, which is normally transparent and doesn't impact latency, left some workers in a crashed state and failed to recover automatically. We're looking into the root cause of why the workers crashed and did not recover.