Hookdeck incident
Ingestion degradation affecting part of inbound traffic
Hookdeck experienced a minor incident on July 8, 2026 affecting Event Gateway (Event Delivery), lasting 2h 59m. The incident has been resolved; the full update timeline is below.
Affected components
Event Gateway (Event Delivery)
Update timeline
- investigating Jul 08, 2026, 06:18 PM UTC
We are experiencing an issue where we're unable to consume traffic coming through GCP region us-east5. This is affecting 8-10% of our inbound traffic. We are therefore unable to deliver that traffic as a consequence. We are working on root cause analysis and resolution. No events are lost, as events are properly ingested and queued. We will keep posting updates here.
- resolved Jul 08, 2026, 09:17 PM UTC
The incident affecting us-east5 has been resolved. The request backlog was processed, and no requests were lost during this incident.