Hivebrite experienced a minor incident on November 8, 2022 affecting European production servers, lasting 1h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 08, 2022, 12:22 PM UTC
Webapp is currently experiencing technical issues generating slowness for EUProd users. Admin jobs (such as indexations) are also currently experiencing slowness for EUProd users too. This doesn't impact customer data but it might lead to a display delay for users. We apologize for the inconvenience, we are working to resolve this as quickly as possible.
- monitoring Nov 08, 2022, 01:20 PM UTC
WebApp and admin jobs were recently experiencing some technical issues that caused slowness for EUProd users. We've fixed the issue and are continuing to monitor the situation. There was no impact to customer data.
- resolved Nov 08, 2022, 01:51 PM UTC
WebApp and admin jobs were experiencing some technical issues that caused slowness for EUProd. The platform is now fully functional and this incident is resolved. No customer or internal data was affected. We apologize for the inconvenience. Please reach out to your CSM if you have additional questions.