Hivebrite experienced a minor incident on November 18, 2022 affecting US production servers, lasting 1d 5h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 18, 2022, 02:02 AM UTC
Webapp is currently experiencing technical issues generating slowness for US prod. This doesn't impact customer data but it might impact the display of data to users. We apologize for the inconvenience, we're working to resolve this as soon as possible.
- monitoring Nov 18, 2022, 02:56 AM UTC
Our platform was recently experiencing some technical issues that caused it to be slow for users and admins. No customer data was impacted. We've resolved the issue and are continuing to monitor the situation.
- resolved Nov 19, 2022, 07:51 AM UTC
Our platform was recently experiencing some technical issues. The platform is now fully functional. We're back at a normal status and this incident is resolved. No customer or internal data was affected. We apologize for the inconvenience. Please reach out to your CSM if you have additional questions.