Hivebrite experienced a major incident on November 21, 2022 affecting European production servers, lasting 1h 54m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 21, 2022, 01:20 PM UTC
WebApp is currently experiencing technical issues generating slowness for EUProd. This doesn't impact customer data but it might impact the display of data to users. We apologize for the inconvenience, we're working to resolve this as soon as possible.
- monitoring Nov 21, 2022, 01:32 PM UTC
WebApp was recently experiencing some technical issues that caused slowness for EUProd. We've fixed the issue and are continuing to monitor the situation. There was no impact to customer data.
- resolved Nov 21, 2022, 03:15 PM UTC
WebApp was recently experiencing some technical issues that caused slowness for EUProd. The platform is now fully functional and this incident is resolved. No customer or internal data was affected. We apologize for the inconvenience. Please reach out to your CSM if you have additional questions.