Hivebrite experienced a major incident on December 8, 2022 affecting European production servers, lasting 1h 1m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 08, 2022, 05:16 PM UTC
Webapp is currently experiencing technical issues impacting EUProd users. There is no impact to customer data. We apologise for the inconvenience, we're working to resolve this as soon as possible.
- monitoring Dec 08, 2022, 05:51 PM UTC
Webapp was recently experiencing some technical issues on EUProd. We've fixed the issue and are continuing to monitor the situation. There was no impact to customer data.
- resolved Dec 08, 2022, 06:18 PM UTC
Webapp was recently experiencing some technical issues. The platform is now fully functional. We're back at a normal status and this incident is resolved. No customer or internal data was affected. We apologize for the inconvenience. Please reach out to your CSM if you have additional questions.