Hivebrite incident

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Minor Resolved View vendor source →

Hivebrite experienced a minor incident on October 19, 2023 affecting European production servers and US production servers and 1 more component, lasting 1h 21m. The incident has been resolved; the full update timeline is below.

Started
Oct 19, 2023, 02:09 PM UTC
Resolved
Oct 19, 2023, 03:31 PM UTC
Duration
1h 21m
Detected by Pingoru
Oct 19, 2023, 02:09 PM UTC

Affected components

European production serversUS production serversApac production serversSwitzerland production servers

Update timeline

  1. investigating Oct 19, 2023, 02:09 PM UTC

    We are currently experiencing an issue loading the platform. Our team is working on identifying the cause and assessing the impact. Updates will follow as we gather more information. Thank you for your patience.

  2. monitoring Oct 19, 2023, 02:41 PM UTC

    We keep monitoring closely to make sure the situation is fully resolved. Updates will follow. Thank you for your cooperation.

  3. resolved Oct 19, 2023, 03:31 PM UTC

    The incident has been resolved. Please reach out to your CSM if you have additional questions.