Hivebrite experienced a minor incident on October 20, 2023 affecting European production servers and US production servers and 1 more component, lasting 4h 40m. The incident has been resolved; the full update timeline is below.
Affected components
European production serversUS production serversApac production serversSwitzerland production servers
Update timeline
- investigating Oct 20, 2023, 10:50 AM UTC
We are currently experiencing an issue loading the platform. Our team is working on identifying the cause and assessing the impact. Updates will follow as we gather more information. Clear your browser cache (images and files) to mitigate. Thank you for your patience.
- monitoring Oct 20, 2023, 12:27 PM UTC
We keep monitoring closely to make sure the situation is fully resolved. Updates will follow. Thank you for your cooperation.
- resolved Oct 20, 2023, 03:31 PM UTC
The incident has been resolved. Please reach out to your CSM if you have additional questions.