Hivebrite incident

Response time: webapplication on US production

Notice Resolved View vendor source →

Hivebrite experienced a notice incident on June 20, 2024 affecting US production servers, lasting 3h 32m. The incident has been resolved; the full update timeline is below.

Started
Jun 20, 2024, 08:44 AM UTC
Resolved
Jun 20, 2024, 12:16 PM UTC
Duration
3h 32m
Detected by Pingoru
Jun 20, 2024, 08:44 AM UTC

Affected components

US production servers

Update timeline

  1. monitoring Jun 20, 2024, 08:44 AM UTC

    We have discovered a latency issue affecting our services. Optimizations have been implemented to minimize impact. The latency issue is being closely monitored. Updates will follow as we track the situation. Thank you for your patience and support.

  2. investigating Jun 20, 2024, 12:16 PM UTC

    The latency issue has been resolved. Thank you for your understanding and cooperation. If you encounter further issues, please contact our support team.

  3. resolved Jun 20, 2024, 12:16 PM UTC

    This incident has been resolved.