Hivebrite incident
Access to the Web application on EU production
Hivebrite experienced a minor incident on July 23, 2024 affecting European production servers, lasting 29m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 23, 2024, 02:29 PM UTC
Our platform is currently experiencing technical issues that are randomly preventing users and admins from accessing the platform. We already identified the cause of the issue and the resolution is in its way. No data was lost and everything will come back to normal as soon as the fix is deployed. We apologize for the inconvenience.
- monitoring Jul 23, 2024, 02:37 PM UTC
We have recovered from the incident. We keep monitoring closely to make sure the situation is fully resolved. Updates will follow. Thank you for your patience.
- resolved Jul 23, 2024, 02:58 PM UTC
The incident has been resolved. Thank you for your support and understanding. Please reach out to your CSM if you have additional questions.