Hivebrite incident

Connectivity issues for our LinkedIn SSO

Minor Resolved View vendor source →

Hivebrite experienced a minor incident on November 13, 2024 affecting European production servers and US production servers and 1 more component, lasting 5h 10m. The incident has been resolved; the full update timeline is below.

Started
Nov 13, 2024, 11:12 AM UTC
Resolved
Nov 13, 2024, 04:23 PM UTC
Duration
5h 10m
Detected by Pingoru
Nov 13, 2024, 11:12 AM UTC

Affected components

European production serversUS production serversApac production serversEuropean sandbox serversUS sandbox serversSwitzerland production servers

Update timeline

  1. identified Nov 13, 2024, 11:12 AM UTC

    We encounter issues with our LinkedIn connectivity (log in with LinkedIn). We are proceeding with an action plan. This should be resolved in the coming hours. For users unable to log in through LinkedIn, workaround is to log in through email and password.

  2. monitoring Nov 13, 2024, 03:06 PM UTC

    We resolved the situation for all current LinkedIn synched users. We are monitoring the situation.

  3. resolved Nov 13, 2024, 04:23 PM UTC

    The incident has been resolved. Thank you for your support and understanding.