Hivebrite incident

Issues accessing to the service on all platforms

Minor Resolved View vendor source →

Hivebrite experienced a minor incident on May 27, 2025 affecting European production servers and US production servers and 1 more component, lasting 1h 29m. The incident has been resolved; the full update timeline is below.

Started
May 27, 2025, 03:37 PM UTC
Resolved
May 27, 2025, 05:07 PM UTC
Duration
1h 29m
Detected by Pingoru
May 27, 2025, 03:37 PM UTC

Affected components

European production serversUS production serversApac production serversSwitzerland production servers

Update timeline

  1. investigating May 27, 2025, 03:37 PM UTC

    We are currently investigating the incident. Our team is working on identifying the cause and assessing the impact. Updates will follow as we gather more information. Thank you for your patience.

  2. identified May 27, 2025, 04:33 PM UTC

    We have identified the cause of the incident and are working on the resolution. Updates will be provided as progress is made. Thank you for your understanding.

  3. monitoring May 27, 2025, 04:43 PM UTC

    We have recovered from the incident. We keep monitoring closely to make sure the situation is fully resolved. Updates will follow. Thank you for your cooperation.

  4. resolved May 27, 2025, 05:07 PM UTC

    The incident has been resolved. Thank you for your support and understanding. Please reach out to your CSM if you have additional questions.