Hive Outage History

Hive partial outage · 1 active incident View live status →

Hive had 11 outages in the last 2 years totaling 11h 54m of downtime — averaging 0.5 incidents per month.

There were 11 Hive outages since August 30, 2024 totaling 11h 54m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.hive.com

Minor August 26, 2026

Home page and action loading issues

Detected by Pingoru
Aug 26, 2026, 02:39 PM UTC
Resolved
Aug 26, 2026, 02:54 PM UTC
Duration
15m
Affected: Web ApplicationDesktop Application
Timeline · 3 updates
  1. identified Aug 26, 2026, 02:39 PM UTC

    We've identified an issue with Home page not loading fully, and certain actions in Gantt view not loading. A fix is underway and will be released shortly.

  2. identified Aug 26, 2026, 02:39 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Aug 26, 2026, 02:54 PM UTC

    Gantt actions loading issue has been resolved. We will be opening a separate incident to track the Home Page loading issue.

Read the full incident report →

Minor August 4, 2026

Degraded Performance across Hive Services

Detected by Pingoru
Aug 04, 2026, 02:58 PM UTC
Resolved
Aug 04, 2026, 04:01 PM UTC
Duration
1h 3m
Affected: Web ApplicationDocument ProofingDesktop ApplicationMessaging and NotificationsMobile ApplicationPublic API Services
Timeline · 3 updates
  1. identified Aug 04, 2026, 02:58 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Aug 04, 2026, 03:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 04, 2026, 04:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 4, 2026

Delayed transactional emails due to third-party provider issue

Detected by Pingoru
Jun 04, 2026, 12:05 AM UTC
Resolved
Jun 02, 2026, 09:00 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Jun 04, 2026, 12:05 AM UTC

    On June 2, 2026, some Hive transactional emails were delayed due to an error by our third-party email provider. The provider incorrectly interrupted normal delivery, and limited communication from them slowed resolution. Paused emails were queued, then released and delivered after service was restored. We understand this may have had a major impact on your day-to-day operations. We are reducing dependence on our current provider path for critical transactional email by adding: 1. Durable provider-agnostic queueing 2. Redundancy for critical sends 3. Safer switchover controls 4. Better monitoring for delivery delays and failures Current status: Resolved. Transactional email delivery has resumed, and follow-up reliability work is underway.

Read the full incident report →

Major February 4, 2026

Infrastructure issues

Detected by Pingoru
Feb 04, 2026, 04:04 PM UTC
Resolved
Feb 04, 2026, 04:31 PM UTC
Duration
26m
Affected: Web ApplicationDesktop ApplicationMobile Application
Timeline · 3 updates
  1. investigating Feb 04, 2026, 04:04 PM UTC

    We're currently having infrastructure issues which may impact some site functionality.

  2. monitoring Feb 04, 2026, 04:11 PM UTC

    The issue has been identified, and an incoming fix is being deployed to prevent future scenarios. We are monitoring as things return to normal.

  3. resolved Feb 04, 2026, 04:31 PM UTC

    This incident has been resolved.

Read the full incident report →

Major December 8, 2025

DNS issues for UK region

Detected by Pingoru
Dec 08, 2025, 10:06 AM UTC
Resolved
Dec 08, 2025, 04:29 PM UTC
Duration
6h 23m
Affected: Web Application
Timeline · 6 updates
  1. investigating Dec 08, 2025, 10:06 AM UTC

    We're currently investigating an issue with DNS propagation for app.hive.com and other hive.com subdomains in select regions (UK). We are working to confirm and advise on workarounds while we work with our DNS provider.

  2. investigating Dec 08, 2025, 11:14 AM UTC

    We are continuing to investigate the issue. Working with upstream DNS and service providers, we can confirm that the issue impacts several regions past just the United Kingdom. Additional impacted regions include South Africa and Australia. We will provide an update and workaround ASAP. In some cases, usage of a VPN from a different location may allow for a temporary workaround.

  3. identified Dec 08, 2025, 11:54 AM UTC

    We've confirmed issues with our upstream DNS provider; the provider is working urgently to resolve. We are working to provide alternatives for affected geographies in the interim.

  4. monitoring Dec 08, 2025, 12:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. identified Dec 08, 2025, 03:07 PM UTC

    We are working towards migrating DNS hosting providers given upstream issues with current provider. We are validating the migration now to ensure we can properly restore service to affected regions without impacting currently unaffected regions.

  6. resolved Dec 08, 2025, 04:29 PM UTC

    The incident has been resolved. Availability in known & affected regions is confirmed to be resumed. If you continue to experience issues with loading any hive.com domains, please immediately reach out to [email protected] and we can assist.

Read the full incident report →

Major September 30, 2025

Inability to access subset of services

Detected by Pingoru
Sep 30, 2025, 02:17 PM UTC
Resolved
Sep 30, 2025, 03:44 PM UTC
Duration
1h 27m
Affected: Web ApplicationData ProcessingDesktop Application
Timeline · 5 updates
  1. investigating Sep 30, 2025, 02:17 PM UTC

    Certain services for reporting, time-tracking, exports, and auth are currently unavailable. We are working to identify root cause and get a fix live ASAP.

  2. identified Sep 30, 2025, 02:24 PM UTC

    Issue has been identified and a fix is being confirmed prior to deployment.

  3. identified Sep 30, 2025, 02:39 PM UTC

    We've confirmed a fix and are deploying the latest services now.

  4. monitoring Sep 30, 2025, 03:14 PM UTC

    Several services have been updated. We're testing and monitoring each service now to confirm full resolution.

  5. resolved Sep 30, 2025, 03:44 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 5, 2025

Loading and performance issues

Detected by Pingoru
Mar 05, 2025, 03:36 PM UTC
Resolved
Mar 05, 2025, 03:49 PM UTC
Duration
13m
Affected: Web ApplicationDesktop ApplicationMessaging and NotificationsMobile ApplicationHive AutomatePublic API Services
Timeline · 4 updates
  1. identified Mar 05, 2025, 03:36 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Mar 05, 2025, 03:47 PM UTC

    We are monitoring infrastructure as back-end has stablized.

  3. monitoring Mar 05, 2025, 03:47 PM UTC

    We are monitoring infrastructure as back-end has stablized.

  4. resolved Mar 05, 2025, 03:49 PM UTC

    The incident has been resolved.

Read the full incident report →

Minor October 25, 2024

Degraded performance trigger

Detected by Pingoru
Oct 25, 2024, 08:38 PM UTC
Resolved
Oct 25, 2024, 08:59 PM UTC
Duration
20m
Affected: Web ApplicationDesktop ApplicationMobile Application
Timeline · 4 updates
  1. investigating Oct 25, 2024, 08:38 PM UTC

    We are currently investigating this issue.

  2. monitoring Oct 25, 2024, 08:43 PM UTC

    Performance has stabilized, we're monitoring and investigating root cause. We will continue monitoring until confirmed.

  3. monitoring Oct 25, 2024, 08:43 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Oct 25, 2024, 08:59 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 19, 2024

Degraded performance across subservices

Detected by Pingoru
Sep 19, 2024, 01:41 PM UTC
Resolved
Sep 19, 2024, 01:58 PM UTC
Duration
17m
Affected: Web ApplicationDesktop ApplicationMobile Application
Timeline · 4 updates
  1. identified Sep 19, 2024, 01:41 PM UTC

    A potential issue has been identified.

  2. investigating Sep 19, 2024, 01:42 PM UTC

    We are currently investigating this issue.

  3. monitoring Sep 19, 2024, 01:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 19, 2024, 01:58 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 6, 2024

Hive Analytics not loading for some regions

Detected by Pingoru
Sep 06, 2024, 12:43 PM UTC
Resolved
Sep 06, 2024, 01:19 PM UTC
Duration
35m
Affected: Data Processing
Timeline · 2 updates
  1. identified Sep 06, 2024, 12:43 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Sep 06, 2024, 01:19 PM UTC

    This incident has been resolved.

Read the full incident report →

Major August 30, 2024

Proofing Service Issues

Detected by Pingoru
Aug 30, 2024, 02:23 PM UTC
Resolved
Aug 30, 2024, 03:15 PM UTC
Duration
52m
Affected: Document Proofing
Timeline · 3 updates
  1. identified Aug 30, 2024, 02:23 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Aug 30, 2024, 02:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 30, 2024, 03:15 PM UTC

    This incident has been resolved.

Read the full incident report →