Hive experienced a major incident on September 30, 2025 affecting Web Application and Data Processing and 1 more component, lasting 1h 27m. The incident has been resolved; the full update timeline is below.
Affected components
Web ApplicationData ProcessingDesktop Application
Update timeline
- investigating Sep 30, 2025, 02:17 PM UTC
Certain services for reporting, time-tracking, exports, and auth are currently unavailable. We are working to identify root cause and get a fix live ASAP.
- identified Sep 30, 2025, 02:24 PM UTC
Issue has been identified and a fix is being confirmed prior to deployment.
- identified Sep 30, 2025, 02:39 PM UTC
We've confirmed a fix and are deploying the latest services now.
- monitoring Sep 30, 2025, 03:14 PM UTC
Several services have been updated. We're testing and monitoring each service now to confirm full resolution.
- resolved Sep 30, 2025, 03:44 PM UTC
This incident has been resolved.