Hive had 10 outages in the last 2 years totaling 11h 39m of downtime — averaging 0.4 incidents per month.
There were 10 Hive outages since August 30, 2024 totaling 11h 39m of downtime. Each is summarised below — incident details, duration, and resolution information.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
On June 2, 2026, some Hive transactional emails were delayed due to an error by our third-party email provider. The provider incorrectly interrupted normal delivery, and limited communication from them slowed resolution. Paused emails were queued, then released and delivered after service was restored. We understand this may have had a major impact on your day-to-day operations. We are reducing dependence on our current provider path for critical transactional email by adding: 1. Durable provider-agnostic queueing 2. Redundancy for critical sends 3. Safer switchover controls 4. Better monitoring for delivery delays and failures Current status: Resolved. Transactional email delivery has resumed, and follow-up reliability work is underway.
We're currently having infrastructure issues which may impact some site functionality.
The issue has been identified, and an incoming fix is being deployed to prevent future scenarios. We are monitoring as things return to normal.
This incident has been resolved.
We're currently investigating an issue with DNS propagation for app.hive.com and other hive.com subdomains in select regions (UK). We are working to confirm and advise on workarounds while we work with our DNS provider.
We are continuing to investigate the issue. Working with upstream DNS and service providers, we can confirm that the issue impacts several regions past just the United Kingdom. Additional impacted regions include South Africa and Australia. We will provide an update and workaround ASAP. In some cases, usage of a VPN from a different location may allow for a temporary workaround.
We've confirmed issues with our upstream DNS provider; the provider is working urgently to resolve. We are working to provide alternatives for affected geographies in the interim.
A fix has been implemented and we are monitoring the results.
We are working towards migrating DNS hosting providers given upstream issues with current provider. We are validating the migration now to ensure we can properly restore service to affected regions without impacting currently unaffected regions.
The incident has been resolved. Availability in known & affected regions is confirmed to be resumed. If you continue to experience issues with loading any hive.com domains, please immediately reach out to [email protected] and we can assist.
Certain services for reporting, time-tracking, exports, and auth are currently unavailable. We are working to identify root cause and get a fix live ASAP.
Issue has been identified and a fix is being confirmed prior to deployment.
We've confirmed a fix and are deploying the latest services now.
Several services have been updated. We're testing and monitoring each service now to confirm full resolution.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
We are monitoring infrastructure as back-end has stablized.
We are monitoring infrastructure as back-end has stablized.
The incident has been resolved.
We are currently investigating this issue.
Performance has stabilized, we're monitoring and investigating root cause. We will continue monitoring until confirmed.
We are continuing to monitor for any further issues.
This incident has been resolved.
A potential issue has been identified.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.