Hive Outage History

Hive is up right now

Hive had 4 outages in the last 2 years totaling 8h 17m of downtime — averaging 0.2 incidents per month.

There were 4 Hive outages since September 30, 2025 totaling 8h 17m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.hive.com

Major June 4, 2026

Delayed transactional emails due to third-party provider issue

Detected by Pingoru
Jun 04, 2026, 12:05 AM UTC
Resolved
Jun 02, 2026, 09:00 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Jun 04, 2026, 12:05 AM UTC

    On June 2, 2026, some Hive transactional emails were delayed due to an error by our third-party email provider. The provider incorrectly interrupted normal delivery, and limited communication from them slowed resolution. Paused emails were queued, then released and delivered after service was restored. We understand this may have had a major impact on your day-to-day operations. We are reducing dependence on our current provider path for critical transactional email by adding: 1. Durable provider-agnostic queueing 2. Redundancy for critical sends 3. Safer switchover controls 4. Better monitoring for delivery delays and failures Current status: Resolved. Transactional email delivery has resumed, and follow-up reliability work is underway.

Read the full incident report →

Major February 4, 2026

Infrastructure issues

Detected by Pingoru
Feb 04, 2026, 04:04 PM UTC
Resolved
Feb 04, 2026, 04:31 PM UTC
Duration
26m
Affected: Web ApplicationDesktop ApplicationMobile Application
Timeline · 3 updates
  1. investigating Feb 04, 2026, 04:04 PM UTC

    We're currently having infrastructure issues which may impact some site functionality.

  2. monitoring Feb 04, 2026, 04:11 PM UTC

    The issue has been identified, and an incoming fix is being deployed to prevent future scenarios. We are monitoring as things return to normal.

  3. resolved Feb 04, 2026, 04:31 PM UTC

    This incident has been resolved.

Read the full incident report →

Major December 8, 2025

DNS issues for UK region

Detected by Pingoru
Dec 08, 2025, 10:06 AM UTC
Resolved
Dec 08, 2025, 04:29 PM UTC
Duration
6h 23m
Affected: Web Application
Timeline · 6 updates
  1. investigating Dec 08, 2025, 10:06 AM UTC

    We're currently investigating an issue with DNS propagation for app.hive.com and other hive.com subdomains in select regions (UK). We are working to confirm and advise on workarounds while we work with our DNS provider.

  2. investigating Dec 08, 2025, 11:14 AM UTC

    We are continuing to investigate the issue. Working with upstream DNS and service providers, we can confirm that the issue impacts several regions past just the United Kingdom. Additional impacted regions include South Africa and Australia. We will provide an update and workaround ASAP. In some cases, usage of a VPN from a different location may allow for a temporary workaround.

  3. identified Dec 08, 2025, 11:54 AM UTC

    We've confirmed issues with our upstream DNS provider; the provider is working urgently to resolve. We are working to provide alternatives for affected geographies in the interim.

  4. monitoring Dec 08, 2025, 12:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. identified Dec 08, 2025, 03:07 PM UTC

    We are working towards migrating DNS hosting providers given upstream issues with current provider. We are validating the migration now to ensure we can properly restore service to affected regions without impacting currently unaffected regions.

  6. resolved Dec 08, 2025, 04:29 PM UTC

    The incident has been resolved. Availability in known & affected regions is confirmed to be resumed. If you continue to experience issues with loading any hive.com domains, please immediately reach out to [email protected] and we can assist.

Read the full incident report →

Major September 30, 2025

Inability to access subset of services

Detected by Pingoru
Sep 30, 2025, 02:17 PM UTC
Resolved
Sep 30, 2025, 03:44 PM UTC
Duration
1h 27m
Affected: Web ApplicationData ProcessingDesktop Application
Timeline · 5 updates
  1. investigating Sep 30, 2025, 02:17 PM UTC

    Certain services for reporting, time-tracking, exports, and auth are currently unavailable. We are working to identify root cause and get a fix live ASAP.

  2. identified Sep 30, 2025, 02:24 PM UTC

    Issue has been identified and a fix is being confirmed prior to deployment.

  3. identified Sep 30, 2025, 02:39 PM UTC

    We've confirmed a fix and are deploying the latest services now.

  4. monitoring Sep 30, 2025, 03:14 PM UTC

    Several services have been updated. We're testing and monitoring each service now to confirm full resolution.

  5. resolved Sep 30, 2025, 03:44 PM UTC

    This incident has been resolved.

Read the full incident report →