Highway experienced a minor incident on May 27, 2026 affecting External API and Broker Web Application and 1 more component, lasting 2h 23m. The incident has been resolved; the full update timeline is below.
Affected components
External APIBroker Web ApplicationCarrierOnboarding
Update timeline
- investigating May 27, 2026, 12:54 PM UTC
Some users have reported performance degradation within Highway's broker web application. Our teams are investigating the issue and will provide an update by 08:30 CDT.
- monitoring May 27, 2026, 01:25 PM UTC
Highway's infrastructure and engineering teams have identified the issue, implemented a fix and are observing signs of recovery. Our teams will continue to monitor site performance through recovery and provide subsequent updates as needed.
- resolved May 27, 2026, 03:17 PM UTC
Site performance has remained within acceptable limits since our last update, and we are considering this incident as being resolved.