Highway experienced a minor incident on November 10, 2025 affecting External API and Broker Web Application, lasting 4h 10m. The incident has been resolved; the full update timeline is below.
Affected components
External APIBroker Web Application
Update timeline
- investigating Nov 10, 2025, 03:53 PM UTC
We are currently experiencing some slowness on the Monitor API. We are researching the issue and will update in 30 minutes or as new information becomes available.
- investigating Nov 10, 2025, 04:17 PM UTC
We have located and resolved the issue. We are continuing to monitor the situation.
- resolved Nov 10, 2025, 08:03 PM UTC
We believe the problem has been fully resolved with the fix deployed and systems stable. If you're still experiencing any problems, please reach out to our Customer Success team for immediate assistance. Thank you for your patience — we’re here to help.