Highspot experienced a critical incident on November 10, 2025 affecting Administration & Authentication and Administration & Authentication and 1 more component, lasting 31m. The incident has been resolved; the full update timeline is below.
Affected components
Administration & AuthenticationAdministration & AuthenticationAdministration & AuthenticationAdministration & AuthenticationAdministration & AuthenticationAnalyticsAnalyticsAnalyticsAnalyticsAnalytics
Update timeline
- investigating Nov 10, 2025, 12:31 PM UTC
We are investigating reports regarding an issue the is impacting the Highspot Platform. This is impacting all our Scale Units and multiple features on the platform. We are actively investigating this issue and will provide further details regarding symptoms and scope at 05:00 Pacific Time.
- resolved Nov 10, 2025, 01:03 PM UTC
The issue that impacted multiple features on all Data Centers has now been resolved. All customers with impacted customer have been notified.