Highspot incident

Pitches and Digital Rooms failing to send

Critical Resolved View vendor source →

Highspot experienced a critical incident on February 26, 2026 affecting Pitches and Pitches and 1 more component, lasting 47m. The incident has been resolved; the full update timeline is below.

Started
Feb 26, 2026, 05:05 PM UTC
Resolved
Feb 26, 2026, 05:52 PM UTC
Duration
47m
Detected by Pingoru
Feb 26, 2026, 05:05 PM UTC

Affected components

PitchesPitchesPitchesPitchesPitches

Update timeline

  1. investigating Feb 26, 2026, 05:05 PM UTC

    We are investigating an issue where Pitches and Digital Rooms are failing to send across all data centers. Our Engineering Team is actively working on a resolution. We will provide another update at 10AM PT.

  2. resolved Feb 26, 2026, 05:52 PM UTC

    We have deployed a fix for this issue - all Digital Rooms and Pitches are now sending without issue. This is fully resolved.