Highspot incident

Performance issues in AMERICAS2 Data Center

Critical Resolved View vendor source →

Highspot experienced a critical incident on March 3, 2026 affecting Administration & Authentication and Analytics and 1 more component, lasting 47m. The incident has been resolved; the full update timeline is below.

Started
Mar 03, 2026, 04:56 PM UTC
Resolved
Mar 03, 2026, 05:44 PM UTC
Duration
47m
Detected by Pingoru
Mar 03, 2026, 04:56 PM UTC

Affected components

Administration & AuthenticationAnalyticsContentCRM IntegrationLearningPitchesSearchSupport CenterEngagement

Update timeline

  1. investigating Mar 03, 2026, 04:56 PM UTC

    We are currently investigating reports of performance and latency issues in the AMERICAS2 Data Center. We will provide another update by 10AM PT.

  2. resolved Mar 03, 2026, 05:44 PM UTC

    The Engineering Team has resolved the performance issues in the AMERICAS2 Data Center. Everything is fully operational again.