Highspot incident

Performance issues in AMERICAS2 Data Center

Major Resolved View vendor source →

Highspot experienced a major incident on June 29, 2026 affecting Administration & Authentication and Analytics and 1 more component, lasting 1h 12m. The incident has been resolved; the full update timeline is below.

Started
Jun 29, 2026, 04:17 PM UTC
Resolved
Jun 29, 2026, 05:29 PM UTC
Duration
1h 12m
Detected by Pingoru
Jun 29, 2026, 04:17 PM UTC

Affected components

Administration & AuthenticationAnalyticsContentCRM IntegrationLearningPitchesSearchSupport CenterEngagement

Update timeline

  1. investigating Jun 29, 2026, 04:17 PM UTC

    We are currently investigating reports of performance and latency issues, including 504 errors, in the AMERICAS2 Data Center. We will provide another update by 11AM PT

  2. resolved Jun 29, 2026, 05:29 PM UTC

    The Engineering Team has resolved the performance issues in the AMERICAS2 Data Center. Everything is fully operational again.