Highspot incident

Content processing delayed in AMERICAS1

Major Resolved View vendor source →

Highspot experienced a major incident on May 23, 2023 affecting Content, lasting 1h 53m. The incident has been resolved; the full update timeline is below.

Started
May 23, 2023, 04:04 PM UTC
Resolved
May 23, 2023, 05:57 PM UTC
Duration
1h 53m
Detected by Pingoru
May 23, 2023, 04:04 PM UTC

Affected components

Content

Update timeline

  1. investigating May 23, 2023, 04:04 PM UTC

    We are currently investigating reports of delayed content processing in AMERICAS1.

  2. monitoring May 23, 2023, 04:33 PM UTC

    Our engineering team has implemented a solution and we are currently monitoring.

  3. resolved May 23, 2023, 05:57 PM UTC

    This incident has been resolved.