Highspot incident

Performance Degradation in AMERICAS2 Data Center

Major Resolved View vendor source →

Highspot experienced a major incident on August 1, 2023 affecting Administration & Authentication and Analytics and 1 more component, lasting 58m. The incident has been resolved; the full update timeline is below.

Started
Aug 01, 2023, 01:44 PM UTC
Resolved
Aug 01, 2023, 02:42 PM UTC
Duration
58m
Detected by Pingoru
Aug 01, 2023, 01:44 PM UTC

Affected components

Administration & AuthenticationAnalyticsContentCRM IntegrationLearningPitchesSearchSupport CenterEngagement

Update timeline

  1. investigating Aug 01, 2023, 01:44 PM UTC

    We are currently investigating reports of performance degradation in our AMERICAS2 Data Center. We will provide another update at 8AM PT.

  2. resolved Aug 01, 2023, 02:42 PM UTC

    This incident has been resolved.