Highspot incident

Performance Degradation in AMERICAS1 Data Center

Major Resolved View vendor source →

Highspot experienced a major incident on November 30, 2023 affecting Administration & Authentication and Analytics and 1 more component, lasting 44m. The incident has been resolved; the full update timeline is below.

Started
Nov 30, 2023, 05:01 PM UTC
Resolved
Nov 30, 2023, 05:46 PM UTC
Duration
44m
Detected by Pingoru
Nov 30, 2023, 05:01 PM UTC

Affected components

Administration & AuthenticationAnalyticsContentCRM IntegrationLearningPitchesSearchSupport CenterEngagement

Update timeline

  1. investigating Nov 30, 2023, 05:01 PM UTC

    We are currently investigating reports of performance degradation in our AMERICAS1 Data Center. We will provide another update at 10AM PT.

  2. resolved Nov 30, 2023, 05:46 PM UTC

    The Engineering Team has deployed a fix for any performance degradation issues occurring in AMERICAS1 Data Center. This issue is resolved.