Highspot experienced a major incident on February 8, 2024 affecting Pitches, lasting 40m. The incident has been resolved; the full update timeline is below.
Affected components
Pitches
Update timeline
- investigating Feb 08, 2024, 12:53 PM UTC
We are investigating reports regarding an issue related to Pitch in our EMEA1 Data Center. We are actively investigating this issue and will provide further details regarding symptoms and scope at 5:30am Pacific Time.
- resolved Feb 08, 2024, 01:34 PM UTC
The issue related to Pitch in our EMEA1 Data Center has now been resolved. Users were unable to access the Engagement tab to review pitches whilst this issue was in place. All customers with impacted Pitch in our EMEA1 Data Center have been notified.