Highspot incident

Content Processing Delayed in AMERICAS2

Minor Resolved View vendor source →

Highspot experienced a minor incident on May 9, 2024 affecting Content, lasting 1h 46m. The incident has been resolved; the full update timeline is below.

Started
May 09, 2024, 09:42 PM UTC
Resolved
May 09, 2024, 11:29 PM UTC
Duration
1h 46m
Detected by Pingoru
May 09, 2024, 09:42 PM UTC

Affected components

Content

Update timeline

  1. investigating May 09, 2024, 09:42 PM UTC

    We are currently investigating reports of delayed content processing in AMERICAS2. Next update to be posted at 3:30 PM PT.

  2. monitoring May 09, 2024, 10:28 PM UTC

    Our engineering team has fixed the underlying issue and we are monitoring the recovery of the affected infrastructure. Next update to be posted at 4:30 PM PT.

  3. resolved May 09, 2024, 11:29 PM UTC

    This incident has been resolved.